Menu/Diet Ordering System for Residents and Patients

  • Multiple diet types (special diet, low fat, etc.), suitability, allergens, dietary advice (e.g. “only likes red apples, not green ones”), preparation instructions (e.g. mashed, steamed) and intolerances or dislikes (e.g. garlic, fish) can be appointed to each resident / patient.
  • The choice of meals/items is filtered according to the individual requirements that have been set for each resident or patient. Only suitable meals/items are displayed.
  • Nutritional profiles can be maintained.
  • Dining areas, canteens or rooms can be assigned to residents / patients for each day according to where meals are to be taken. Portion sizes can also be assigned specifically.
  • Absences as well as differing dining places can be set for each meal type (breakfast, lunch and dinner).
  • In addition to normal meals, supplementary products (e.g. newspapers, drinks, etc.) can be ordered via web shops. Items that have been ordered additionally can be handled separately when generating invoices.
  • Residents / patients or staff can place orders on the KOST Web Menu Ordering System using tablets or stationary PCs. Orders are then accessed in KOST for further processing.
  • The person ordering (e.g. head nurse) can place orders for the entire ward / department as well as for individual residents / patients.
  • Records of resident’s / patient’s eating habits and can be recalled and edited.
  • Individual preparation requirements can be displayed (e.g. for staff at the food counter) depending on authorization levels.
  • Invoices for meals provided can be generated for residents / patients (as well as for external customers e.g. schools).

Conference Service

  • Venue availability can be checked via the venue reservation module, by logging on and entering date, time, location and number of guests.
  • If the venue is available, the user (client) then enters the required billing data. The client subsequently chooses the host, clearing method (cost center, WBS element, internal order with automatic validity check) and general account (account to which the service is to be assigned in SAP®).
  • The selected account defines whether external participants may also attend the function.
  • The list of participants can be entered directly into the Web portal or uploaded via an MS Excel® file.
  • If the customer only requires delivery (without venue reservation), he can enter location, building and room number.
  • On choosing the venue, the items and services available at that venue are displayed.
  • After selection the customer (client) receives an order confirmation.
  • Orders are displayed in KOST in the order mask and can be edited or adjusted as necessary.
  • Various reports are available.
  • On dispatching a delivery note is created.
  • Reorders are also assigned to the order.
  • On finalization, an electronic hospitality confirmation note is generated by the system; this can be confirmed using a signature pad or by username and password.
  • Electronic hospitality confirmation notes can be printed out, automatically saved as a PDF in a directory or accessed at any time out of the database with the actual values from the database.
  • Invoices are generated in the KOST customer management module. The customer can view all orders via the Web application.
  • Invoices with all relevant accounting details can be passed on to SAP®.
  • Information relevant for income tax statements is sent to the participants payroll account in SAP®.